Hi Gary,
a few comments. First, please open a new thread. Otherwise it is too easy for something to slip by. Luckily we caught this as it was on an active recent thread.
Now, what exact ccs version are you trying. Have you turned off antivirus ?
The base thing would be if you could send in your logs. These will be in the installjammer registry, which may be a hidden folder under program files or program files(x86).
Best Regards,
Lisa